FAQS

What is the cancellation policy?

All properties have their own cancelation policies in place. We will provide you with the cancellation policy before your booking is confirmed. You will be required to give notice prior to your arrival and once you have checked in, which will allow you to make changes to your booking without having to pay any additonal charges.

What is a Serviced Apartment ?

A serviced apartment is a fully furnished and equipped apartment that is available for short-term or long-term rental. These apartments are typically designed to provide a comfortable and convenient living space for travellers or individuals who need temporary accommodation. Serviced apartments often include amenities such as housekeeping, maintenance, and access to facilities like gyms and laundry services. They offer more space and flexibility compared to traditional hotel rooms and are suitable for both business and leisure travellers. Serviced apartments can be a cost-effective and convenient alternative to hotels, especially for extended stays.

What do I get with a Serviced Apartment?

All Serviced Apartment can vary depending on the specific property and the service provider. However, here are some common amenities and features that are typically included in serviced apartments:

1. Fully Furnished: Serviced apartments come fully furnished, with a living area, bedroom, kitchen, and bathroom, providing a comfortable and home-like environment.

2. Kitchen Facilities: Most serviced apartments include a fully equipped kitchen with appliances, cookware, and utensils, allowing you to prepare your meals.

3. Housekeeping: Regular cleaning and housekeeping services are often provided, ensuring that your apartment remains clean and well-maintained.

4. Wi-Fi and Utilities: Wi-Fi, electricity, water, and other utilities are generally included in the rental price.

5. Security: Serviced apartments often have security features, including secure access and sometimes on-site security personnel.

6. Concierge Services: Some properties may offer concierge services to assist with tasks like booking reservations, arranging transportation, and providing local information.

7. Amenities: Depending on the property, you may have access to amenities like gyms, swimming pools, and common areas.

8. Flexibility: Serviced apartments typically offer flexibility in terms of the length of your stay, allowing for short-term or extended stays.

9. Privacy: You have the privacy and space of an entire apartment rather than just a hotel room.

10. Location: Serviced apartments can be found in various locations, including city centres and residential areas.

It's important to check with us for a detailed list of what is included in your apartment and any additional services or amenities they offer. The offerings can vary, so be sure to clarify your needs and expectations with us when booking.